💳 Payment Terms

To ensure maximum transparency and security, all rental payments are processed according to the terms and methods outlined below.

Bookings made more than 14 days in advance
Payment may be divided into two stages:

Deposit: at least 30% of the total rental amount, payable upon booking as confirmation of the reservation.

Balance: the remaining amount must be paid before vehicle delivery or the start of the rental period, and is subject to the actual receipt of funds in the company’s account.

Bookings made less than 14 days in advance
In accordance with European regulations on distance sales and service provision, full payment is required in a single installment at the time of booking.
Such payment, together with the signed rental agreement, constitutes final confirmation of the service.

Accepted payment methods

  • Debit cards: Bancomat, PagoBancomat, Cirrus/Maestro, V Pay, Electron, UnionPay

  • Credit cards: VISA, MasterCard, Diners, JCB, American Express

  • Digital wallets: Google Pay, Apple Pay, PayPal

  • Bank transfer (to be completed within the indicated time frame)

  • Cash, within the limits set by applicable regulations

Any extra mileage, additional charges, or verified damages will be settled upon return of the vehicle, as specified in the rental agreement.

All payments are processed through systems compliant with European security standards (PSD2 and SCA). Customer data is handled in accordance with the General Data Protection Regulation (EU Regulation 2016/679). Service prices are quoted net of any transaction fees related to electronic payment methods. When paying by credit card or electronic payment system, the applicable transaction fee charged by the payment provider will apply, generally between 3% and 4%.

We invite you to visit our General Car Rental Conditions.

Contact us

For further information about terms of payment and security deposit, different needs or other, please contact us by phone or take an appointment to visit us at our headquarter.

Brescia
Via IV Novembre, 12
25010 – San Zeno Naviglio

Phone
+39 030 2106903

Email
booking@exclusiverent.com

Security deposit

To access the rental service, customers must hold a valid bank credit card, which will be used to issue a security deposit as an electronic pre-authorization.
The amount of the deposit varies according to the model of the rented vehicle and serves as a guarantee.

The security deposit must be issued before collecting the vehicle and must remain valid and guaranteed by the Customer for the entire duration of the rental, through:

  • Bank credit card in the name of the holder of the rental agreement (Visa, MasterCard, Diners, JCB).
    Postal, revolving, prepaid, rechargeable, virtual or Electron cards are not accepted for the security deposit.

  • Second bank credit card, where required, depending on the vehicle category or deposit amount.

The unavailability or early expiry of the pre-authorization may result in the suspension or termination of the rental agreement.

The method and amount of the security deposit remain at the sole discretion of Exclusive Rent’s administration.
The pre-authorized amount will be fully released at the end of the rental, in accordance with the contractual conditions and after verification of the vehicle’s condition.